Coinbase app is ‘broken’ for UX, admits CEO Brian Armstrong
Brian Armstrong said the next two weeks will see a series of rapid updates on the biggest pain points for Coinbase app users.
Coinbase CEO Brian Armstrong says the rise of on-chain activities on its new layer-2 network Base has exposed how “broken” the Coinbase app is for user experience, and has pledged to improve it.
In an X (Twitter) post on Aug. 13, Armstrong said a number of pain points have surfaced during “Onchain Summer” — a multi-week festival of product launches, brand activations, and non-fungible token reveals on Base that began on Aug. 9 and runs until Aug. 31.
One thing #OnchainSummer is exposing is just how broken our UX is in the main Coinbase app for NFTs, Dapps, and L2s today. Sorry to say, but true.
If we face truth, we can get motivated to improve it. These need to be first class experiences, and #OnchainSummer is a great impetus...